Frequently Asked Questions
Q: Why is Green View Lodging House different from other budget hotels?
A: We are a guest house as opposed to a hotel. For the uninitiated, nearly all facilities in a guest house are shared with other guests. At Green View Lodging House, we encourage our guests to interact with each other to create a sense of warm and friendly camaraderie. Although facilities such as bathroom, toilets, lounge area, library, etc are shared, they meet the highest standards. All of these within a bright and tastefully decorated ambience.
Q: Are towels and bed linens provided?
A: Bed linens such as sheets, blankets and pillowcases are provided for every type of accomodation but towels are only provided for those occupying private twin-sharing or family rooms.
Q: What about shampoo and soap?
A: Hair & body shampoo is provided in all shower cubicles for all guests.
Q: Are we required to pay a deposit with each booking?
A: Yes to secure your bed or room you will be required to make a 30% non-refundable deposit with your booking. We will only hold rooms/beds for you upon receipt of this deposit.
Q: How do we pay this non-refundable deposit?
A: By banking into our account and or by way of credit card through our sister company. For the latter, you will be required to fill out and sign an authorisation form and fax this back to us complete with your details.
Q: Mode of payment for rooms/beds?
A: Cash in Ringgit Malaysia.
Q: Are the rates quoted nett?
A: Yes, inclusive of Malaysian Famous Breakfast.
Q: Can we smoke within the guest house premises?
A: Green View Lodging House is a smoke free zone. Guests who are smokers may indulge in their nicotine fix outside the Green View Lodging House premises or at the outdoor garden balcony. RM50.00 fine for breaking this rule OR eviction with no refunds.
Q: What you may NOT like about Green View Lodging House ?
A: NOISE. We are in the centre of the city. You would hear cars and motorcycles speeding down the streets late at night especially during weekends. Bring your ear plugs if you are a light sleeper. The Chinese Theatre next to Green View Lodging House will have their occasional 'concert', we have no control over these events.
Q: What should I expect from Green View Lodging House?
A: We are NOT A FIVE STAR establishment, we are only a little guesthouse. We provide only the basic of the basics. So, if you have been recommended to stay with us, PLEASE DO NOT come in with high expectations. In any case, for things that are within our control, we will always try our VERY BEST to make your visit to Kota Kinabalu a good one.
Q: What do I need to provide upon check in?
A: We require our Guest to fill in the guest registration form, to place a RM50.00 refundable deposit (for any lost or damages to your room/bed, keys, access card, towels or because we fine you for smoking in the premises), full payment of your room/bed in advance and the name of your room-mate (if any).
Q: What time is check-in and check-out times? A: Check-in is at 1 pm and Check-out at 12 pm.
Q: What if I lose or damage the keys, access card, towels or linen? A: For lost/damaged keys: RM20.00, Access Card: RM30.00, Towel: RM20.00 & Linen: RM80.00 Q: What if we want to arrange for late check out?
A: For check outs between 1 pm to 3pm we charge rate full room/bed rate BUT ALWAYS SUBJECT TO AVAILABILITY. Having said that, if you have a late flight/bus/boat out, you are welcome to store your bags with us (at your own risk :)) and you are welcome to laze around in the common areas until when you have to say goodbye.